If you’re having a problem with your system…
No Heating, No Cooling, No Air Flow, High Utility Bills, Equipment Running? Find your problem area below and click on that category.
Then, click the plus sign next to an issue you might apply to your situation. There may be more than one.
If your doors or windows are open, close them! Cool air may be escaping through them.
Look to see if your thermostat is on, and at what temperature it’s set.
Did you find that the thermostat is off or set incorrectly? Turn on and/or reset thermostat.
Is there a burned out fuse or flipped circuit? If so, switch the circuit to the “on” position or replace fuse.
Hold your hand in front of your indoor vents. Do you feel air, but air that hasn’t been cooled?
Most likely, your indoor unit is running, but the outdoor unit is not.
Temporary solution:
Turn off your thermostat and leave it off for 1-3 hours.
Permanent solution:
Call Denson Heating & Air at 706-253-3554
Check to see if your gas has been turned off. If this is the case, have your gas turned back on by a professional.
Check to see if your thermostat is on, and at what temperature it’s set. If your thermostat is turned off or set wrong, turn on and/or reset thermostat.
If the heating unit is switched off or unplugged, review your user care manual to rectify. If your safety device is open call Denson Heating and Air at 706-253-3554.
Check your owner’s manual to determine what kind of component failure it might be.
If you can determine what kind of component failure you’re dealing with, contact Denson Heating and Air at 706-253-3554. The info you’ve determined from the owner’s manual will prevent your us from having to make multiple visits.
Your indoor blower may not be operating. If this is the case, contact Denson Heating and Air at 706-253-3554.
Examine the filters in each of your system components. If any of your filters are dirty, determine which of your filters is a problem. Consult your unit’s manual to clean or replace the dirty heating unit filters, or Contact Denson Heating and Air at 706-253-3554.
Consider whether you have new appliances (e.g. a hot tub or pool heater) that might be using lots of power.
It may not be your heating and cooling system that’s raising your bills.
Check to see if your local utility company had a recent rate increase.
It may not be your heating and cooling system that’s raising your bills.
Check to see that your system is cycling constantly.
If your system IS cycling constantly, and IS reaching its set point, this usually means that your system’s working fine, but your local temperatures are constantly in the extreme, so your system’s working extra hard to meet that set point.
Check to see that your thermostat is reaching its set value. If your system IS cycling constantly, but ISN’T reaching its set point. It this seems to be the case, call Denson Heating and Air at 706-253-3554.
Check the set point on your thermostat.
If your thermostat is set unusually low (summer) or unusually high (winter), your system may be trying to reach a set point that is too extreme. Reset your thermostat or contact Denson Heating and Air at 706-253-3554.